Case study · Restaurant POS & billing software

Food EZY

A restaurant and café system for table ordering, kitchen tickets, GST billing and UPI payments. We designed and built it with Bee's Hive Café in Guntur, and it now runs the café's service every day.

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ClientBee's Hive Café
Gorantla, Guntur, Andhra Pradesh
What we didProcess study, product design, software, printer integration, support
Runs onPhones, tablets and laptops in the browser, with a Bluetooth thermal printer
StatusIn daily use. Version for more cafés in testing

The problem

Orders, kitchen and bills didn't talk to each other

Waiters carried orders to the kitchen, the desk rebuilt the bill, and mistakes cost time at the table.

What we built

One connected system

Waiters order on their phones, the kitchen gets a printed ticket, and the desk bills with GST and UPI in a few taps.

Where it is now

Running the café every day

Orders, kitchen tickets and bills at Bee's Hive run through Food EZY, with improvements shipped as the staff ask for them.

Starting point

We started on the café floor, not on a screen.

We spent time at Bee's Hive during service, watched how orders moved from table to kitchen to desk, and talked with the owner and staff about where time was lost. The goal wasn't another generic POS full of menus nobody uses. It was a tool that fits the pace of a busy café: a waiter should pick a table, tap the food and send it to the kitchen in seconds.

What Food EZY does

Everything a café needs, from the first order to the day's report.

01 · Ordering

Fast table ordering

Tables show at a glance who's waiting, for how long, and the running bill. Tap food to add it, with veg and non-veg filters, search, portions and notes.

02 · Kitchen

Kitchen tickets (KOT)

Each round prints a clear ticket on a Bluetooth thermal printer. Drinks and counter items can skip the kitchen automatically.

03 · Billing

GST bills at the desk

CGST and SGST lines, GSTIN and FSSAI on the bill, parcel packing charges, and cash, UPI, card and net-banking payments.

04 · Payments

UPI QR and WhatsApp bills

Each bill can print a UPI QR with the amount already filled in, and can be sent to the customer on WhatsApp.

05 · Reliability

Keeps working offline

If the internet drops, orders are kept on the phone and sent the moment it's back. Two phones on one table never create two orders.

06 · Control

Roles and approvals

Owner, manager and waiter each see only what they need. Cancelling served food needs the owner or manager to approve, and the reason is recorded.

07 · Operations

Stock, staff and food safety

Ingredient stock with units, staff attendance and pay, and daily hygiene and temperature checklists with corrective actions.

08 · Oversight

Reports, history and backups

Sales reports, order history, a log of who changed what, and backups the owner can download.

The waiter's view

Four screens from table to kitchen.

Food EZY waiter screen showing tables, which are free, and one waiting for food with its running bill
1 · Tables: free, waiting for food, time at table and the running bill
Food EZY menu with veg and non-veg filters, categories and item counts
2 · Menu: tap to add, with filters, search and a live total
Food EZY bill sheet listing the round's items with quantity controls
3 · Bill: check the round, then send it to the kitchen
Food EZY kitchen ticket preview showing only kitchen items; the coffee skips the kitchen
4 · Kitchen ticket: only kitchen food prints, the coffee skips it

Swipe to see all four screens →

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How we work

Built with the people who use it.

Food EZY began as handwritten sketches and notes from the café floor. Every version was tested during real service, with several tables, back-to-back orders and a busy kitchen. Feedback from the owner and staff turns into changes within days, not months.

  1. Watch the work. Time on the floor during service, not just meetings.
  2. Find the friction. An extra tap, a confusing screen, a step nobody needs.
  3. Fix and ship. Small improvements released quickly, with a "what's new" note inside the app.
  4. Check it on the floor. If staff still hesitate, it isn't done.
Handwritten sketches of Food EZY screens for inventory and staff management
Early sketches for the stock and staff screens, drawn on the café floor

Recent changes, from staff feedback

Drinks skip the kitchenBeverages and counter items no longer print a kitchen ticket. Each item has its own switch.
Move an order to another tableAn order put on the wrong table moves with all its food and bill, and the kitchen gets a note.
Cancel with a reasonCancelling sent food needs a reason. Served food needs the owner or manager to approve.
UPI on the billThe café's own UPI QR, cropped and checked, printed with the bill amount filled in.
A Food EZY receipt printed at Bee's Hive Café, with the café's thank-you message
A real Food EZY receipt at Bee's Hive, with the café's own thank-you lines

Beyond the screen

Designed for paper too.

A 58 mm thermal printer fits 32 characters per line. Kitchen tickets, bills and receipts were laid out for that width so they're quick to read in a hot kitchen and look right in a customer's hand.

The owner edits the bill's header, address, GSTIN, FSSAI and thank-you lines themselves, and can do a test print before saving.

Built for trust

Business data handled with care.

Restaurants handle money, staff records and customer details. Food EZY is built so the right people see the right things, and every important action leaves a record.

Data hosted in India

The café's data is stored on servers in Mumbai.

Access checked by the server

Who can see or change what is enforced by the database itself, not just hidden on screen.

Secure sign-in

Staff sign in with a PIN. Repeated wrong tries lock the login, and every sign-in is logged.

A record of every change

Menu, price, stock and staff changes are logged with who made them. Cancellations keep their reason.

Nothing quietly deleted

Removed items go to a trash that can be restored. Bills and payments are never wiped.

Private details protected

Staff ID numbers are masked and owner-only, and never appear in exports or receipts. Backups can be downloaded at any time.

Who this is for

Food EZY is our product. Custom software is what we do.

Cafés and restaurants

Food EZY is being prepared for more cafés and restaurants, built for small and mid-size places.

  • Works on phones you already have
  • A low-cost Bluetooth printer
  • Made for waiters, not IT teams

Growing businesses and enterprises

The same approach for your operations: we study the work, then build software around it.

  • Orders, billing, stock and staff tools
  • Multi-branch and multi-client systems
  • Ongoing support and improvements

Government and institutions

Canteens, hostel messes, tourism outlets, cooperative stores and other service counters.

  • Data hosted in India
  • Role-based access and audit trail
  • Works on low-cost devices and patchy internet

Next step

Need software that fits how your business actually works?

Tell us about your business. We'll show you Food EZY, or talk through what a custom system could look like for you. Institutions can ask for our capability statement.

contact@youngwebsolutions.coEmail www.youngwebsolutions.coWebsite Try the live demo2 minutes